Please pass this to your company president.

I recently installed a radiant system in my home, and I am very satisfied with the professional and competent assistance I received throughout the process, especially from one of your employees (Art).

During final installation, I realized that the manner in which I configured my system (see attached) was not consistent with your typical recommendations, and I was having difficulty with system flow capacity.

Despite this, Art spent an extensive amount of time and exercised a great deal of patience working with me to troubleshoot and resolve the situation. I could not now ask for a better result.

I will not hesitate to recommend your company to anyone.

Thank you.

Darren J. Hanson
Seattle, WA